Event Schedule

Spring 2010 Conference Schedule

Wednesday, April 14, 2010
Time	Supplier Education Session	Supplier Education Session	Supplier Education Session	Supplier Education Session	Supplier Education Session	Supplier Education Session	Ship Inspections
7:30am - 9:00pm	Funjet Vacations Sponsors Coffee Break
8:30am - 10:30am	Best Practices In Sales For Front Line Travel Agents – Brought to you by the ARC VTC Program	Passport Online Training Sessions	World's Leading Cruise Lines: (8:30-10:30)	NICHE Cruise Specialist Certification Program	Disney Cruise Line CruiseOne and Cruises Inc.	Revelex Funjet Vacations - 9:30 a.m
11:00am - 11:30pm	Mini-Lunch / Snack Break (on own)
11:30am - 1:00pm	Service Fees: It's Your Business, It's Your Bottom Line – Brought to you by the ARC VTC Program	PASSPORT ONLINE SOCIAL MEDIA SESSION				CLIA Training	Ship Inspections Noordam & Westerdam- Holland America
1:00pm - 2:00pm	Lunch Break (on own)						Ship Inspections Noordam & Westerdam- Holland America
2:00pm - 3:30pm	KEYNOTE PRESENTATION Critical Issues Panel 1: Cruise chiefs take agent questions
3:45pm - 5:45pm	Exhibits Open
5:00pm - 5:45pm	Welcome Reception (in Exhibit Hall)

Thursday, April 15, 2010
Time	CruiseWorld Track 1	CruiseWorld Track 2	HomeBased Track 1	HomeBased Track 2	Supplier Education Session	Full Conference Track
7:30am - 9:00pm	America's Vacation Center/American Express Sponsors Coffee Break
8:15am - 9:15am	Negotiating Cruise Group and Cruise Charter Contracts with Your Clients	Guerilla Cruise Sales	Become a Miracle Worker: Successful Problem Solving	Don't Work Home ALONE: Strategies for Staying Connected	Selling Packaged Vacations for Profit with the Globus Family of Brands	The Agency Makeover: 101 Things You Can Do to Increase Leisure Sales Tomorrow
9:30am - 10:30am	River & Small Ship Cruising: State of the Market	Multigenerational Cruising	20 Ways to Build your Home Based Business, 20 Ways to Sink your Home Based Business	Social Media Success Stories	Cruise Canada/New England & New York	Crossover Conference Track: Recession Proof Romance Sales
10:45am - 12:15am	Critical Issue Panel II Agent Leaders Discuss the Future of the Travel Agent
12:30am - 1:30pm	LUNCH SPONSORED BY SANDALS
2:00pm - 3:15pm	Critical Issues Panel III Tour Operators Make Their Case
3:30pm - 5:30pm	Exhibits Open
5:30pm - 9:00pm	Private Invite-only Receptions / Dinners

Friday, April 16, 2010
Time	CruiseWorld Track 1	CruiseWorld Track 2	HomeBased Track 1	HomeBased Track 2	Supplier Education Session	Full Conference Session
7:30am - 9:00pm	NEXION Sponsors Coffee Break
8:00am - 9:00am	Group Disaster Avoidance! Essential Advanced Training for Group Producers	Discover How Niche Cruises Can Build Your Business	Business Solutions For The Home Based Agency	Understanding and selling the LGBT market	Selling River Cruises with Avalon Waterways	Can You Sell A Free Cruise?
9:15am - 10:45am	Critical Issues Panel IV: Different Models For Home Based Agents, Which is Right For You?
11:00am - 12:30pm	Exhibits Open
12:30am - 1:30pm	LUNCH SPONSORED BY FUNJET VACATIONS
2:00pm - 3:30pm	KEYNOTE PRESENTATION CRITICAL ISSUES PANEL V: Cruise Line Execs - How to maximize sales and marketing support
3:45pm - 4:45pm	For cruise agents: To Take Over a Ship
5:00pm - 6:00pm	For home agents: How I earn $100,000 (or more) as a home based agent
6:00pm - 9:00pm	Private Invite-Only Receptions / Dinners

Saturday, April 17, 2010
Time	Supplier Education Session	Supplier Education Session	CLIA TRAINING	Supplier Education Session	Ship Inspections
8:00am - 11:00am	Protecting Your Travel Agency Business & Turn Your Website Into A Virtual Money Machine - Brought to you by the ARC VTC Program	Passport Online Training Sessions	CLIA Training	Mailpound
11:30am - 2:00pm					Ship Inspection: Royal Caribbean International: Oasis of the Seas Celebrity Cruises: Celebrity Century Princess Cruises: Star Princess

Sunday, Aril 18, 2010
Time	Ship Inspections
10:00am - 2:00pm	Ship Inspection: Solstice, Celebrity Ship Inspection: Freedom, Carnival